Frequently asked
questions / FAQ
Do you still have questions?
Here you will find a collection of the most frequently asked questions about our ALPHA-ENERGY® products. If you do not find your answer here, please do not hesitate to contact us. We will also be happy to answer your questions personally.
Products
Sleeping Place Harmonizer
It is best to position the harmonisation plate directly under the mattress in the middle of your slatted frame. Make sure that one of the short sides of the plate points towards the north. It does not matter which of the two short sides this is. This positioning ensures that you are in the optimal radius of action during sleep and in this way you will get the best results.
Yes, it is not the board size that is decisive, but much more the number of people sleeping in it. The optimal effect of the harmonisation board occurs when it is placed in the centre of a person. In this way, one is optimally within the radius of effect (1 metre).
Experience has also shown that if the harmonisation plate is placed in the middle of a double bed, it can happen that the sleeping persons move towards the middle of the bed or towards the centre of the harmonisation plate during sleep.
This is another reason why it is recommended to use 2 harmonisation plates for a double bed with 2 persons. For details on the application, please refer to the item "Tips for correct application" further up on this page.
Yes! Placement on a slatted frame is suitable for most conventional bed types as it is usually located directly underneath the mattress. All you need to do is place the harmonizer in the middle of your bed under the mattress, regardless of the bed type. If you are unable to access this area, the harmonizer can also be placed under the mattress topper or bed. Try to keep the distance between yourself and the harmonizer as minimal as possible. (The width of a mattress is perfect)
In certain cases, you may feel the effects of the harmonizer during the first night of use. As a rule, your body requires 2-3 days to adjust to the increased energy levels. Give your body time to adjust to the new situation. Finally get the good night’s sleep you deserve!
We recommend our Sleeping Place Harmonizer from 8 years. When used with children under 8 years, we recommend contacting us.
As your body usually needs 2-3 days to get used to the energy increase in your sleeping area, this may lead to restless sleep during the first few nights. Normally, this effect subsides after the said 3 days.
If the problem persists, we recommend that you increase the distance between the plate and your body. In this case, position the plate under your bed directly on the floor. Now it should work.
Our products retain their effect even after many years (long-term tests to date have shown no loss of effect over the last 15 years).
We stand by our word. You have the opportunity to test this product risk-free for 30 days from the date of receipt. If you are not satisfied, we will refund the purchase price without any ifs or buts.
In case of a return:
Please send us a short email to kundenserivice@alpha-energy.at.
A service employee will then contact you immediately and send you the data for your return. As soon as we have received the shipment, we will refund you immediately. Quick and uncomplicated.
Energy Card
Our energy cards are identical in their mode of action. You can therefore choose the colour according to your personal taste.
Our energy maps can be used in many ways.
- For the harmonisation of food and drinks
- Laying on the head for headaches
- Harmonisation of the cardiovascular system by placing on the chest area
- Energising food by placing it in the refrigerator
- ...
Thanks to the practical card format, there are no limits to your ideas for harmonisation of all kinds.
Universal Seat Harmonizer
Essentially, these two products are similar in their basic function, but while the Sleeping Place Harmonizer has a calming and "coming to rest" effect on the organism, our Universal Seat Harmonizer promotes alertness & concentration.
Our Universal Seat Harmonizer is suitable for the de-stressing & harmonization for every seat.
In addition, you benefit from the concentration-increasing and balancing effect in many areas of application.
- At the workplace in the office or at home
- Under the car seat for long car journeys
- Under the training mat for yoga, meditation or sports
- At school for increased attention in lessons
- uvm.
Footwear Energizer
Our Footwear-Energiser remains identical in its mode of action. Therefore, you can choose the color according to your personal taste.
Universal EMF Harmonizer
Yes, our interference suppression sticker can be used with any type of phone. In addition, it can also be used on all other electronic devices. E.G.: Laptop, WLAN router, radio, TV, PC, microwave,...).
Our anti-interference stickers are identical in their mode of action. You can therefore choose the colour according to your personal taste.
Energy Pendant
Yes, the positive charge is completely anchored in the Energy Pendant itself. Therefore, this can also be worn with another chain without hesitation.
Our Energy Pendant is identical in its mode of action. Therefore, you can choose the color according to your personal taste.
General
Alpha-Energy products can be combined in any way. There is no impairment of the effect of individual products.
Delivery
Delivery questions
We deliver to the following countries:
- All EU countries
- Switzerland
Up to an order value of 75€ the delivery costs are 3,90€ (independent of the delivery address)
From an order value of 75€ we deliver free of charge.
Please note that for delivery to third countries (CH & UK) costs for customs may apply.
Your order will usually be at your home within 1 to 4 working days.
Questions about payment methods
We offer the following payment methods:
- Pay Pal
- Klarna instant bank transfer
- Payment by invoice (Klarna)
- Payment by instalments (Klarna)
- Payment by credit card
- Apple Pay
- Prepayment
- Bank transfer
ATTENTION: Unfortunately, payment with Klarna is not yet possible in Switzerland.
You can find more information about our payment methods here.